TriVium Logo
Connect with us                     Call Recording & Reporting Solutions for
Collection Agencies & Law Firms brazilian hair bundles
 
Sign In    |   Register for My TriVium
 
 
Dialer & Collection Software Integration  
  Related Links
 

When choosing a recording platform, it is important to ensure the recording system integrates well with your dialer and collection software platforms. This integration helps you be more productive and satisfy many of your client’s requirements. 

 
While some of the dialers provide recording capability, they record only dialer calls. Usually none of the manual outbound calls or the inbound calls are recorded by the dialers. TriVium’s SonicView records all calls – dialer calls (hosted or premise based), manual outbound calls and inbound calls – and stores all of them in one single database. This helps supervisors search recordings in one repository irrespective of the nature of the call, thereby saving a great deal of time and resources.
 
SonicView also provides off-the-shelf integration with many collection software applications. With these optional integration modules, supervisors are able to search for a recording also based on debtor file number and Client or Forwarder ID. This helps managers immensely when they need to send sample calls to clients.
Call Recording-callrecording-dialer-collection-softwarei-innerimg-innerimg
   
Contact Us to request a list of supported systems.  
 
   Security & Compliance
   Call scoring & Collector
   Evaluation
   Dialer & Collection Software
   Integrations
   Call Reporting & Agent
   Productivity
 
  Quick Links
   Screencast
   Testimonials
   Whitepaper
   Case Studies
 
   
    More Information :     Products  |  Join Our Blog Case Studies  |  Receive Our eNewsletter  |  Affiliations  |  Site Map  |  Contact Us  |  full lace wigs uk | brazilian hair
   © Copyright 2011, TriVium Systems, Inc. All Rights Reserved.   

By Radical Networks 

Please submit this form to start download..
  Name :
  Company :
  Phone :
  Email :